Privacy Policy

Introduction

We (“we”, “us”, “our”) take the protection of the data of users (“users” or “you”) of our website and/or our mobile app (the “website” or the “mobile app”) very seriously and are committed to protecting the information that users provide to us in connection with the use of our website and/or mobile app (collectively: “digital assets”). Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices regarding the collection, use, and disclosure of your data through your use of our digital assets (the “services”) when you access the services via your devices.

Please read this privacy policy carefully and make sure you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our practices, you must stop using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your acceptance of this privacy policy and any updates to it.

In this privacy policy, you will learn:

How we collect data
What data we collect
Why we collect this data
Who we share the data with
Where the data is stored
How long the data is retained
How we protect the data
How we handle minors
Updates or changes to the privacy policy

What data do we collect?

Below is an overview of the data we may collect:

Non-identifiable and non-identifying information provided during registration or collected through the use of our services (“non-personal data”). This data cannot be used to identify the individual it was collected from and mainly consists of technical and aggregated usage information.

Individually identifiable information, meaning any information that can identify you or could reasonably be used to identify you (“personal data”). Personal data collected through our services may include information such as names, email addresses, addresses, phone numbers, IP addresses, and more. If we combine personal and non-personal data, we treat it as personal data as long as it remains combined.

How do we collect data?

The main methods we use to collect data are:

We collect data when you use our services. When you visit our digital assets and use our services, we may collect, record, and store usage data, session data, and related information.
We collect data that you provide directly to us, for example when you contact us through a communication channel (e.g., email with comments or feedback).
We may collect data from third-party sources, as described below.
We collect data when you sign in via third-party providers such as Facebook or Google.

Why do we collect this data?

We may use your data for the following purposes:

To provide and operate our services
To develop, customize, and improve our services
To respond to your feedback, inquiries, and requests and provide support
To analyze usage patterns and demand
For internal, statistical, and research purposes
To improve data security and fraud prevention
To investigate violations and enforce our terms and policies, and to comply with legal obligations
To send you updates, news, marketing materials, and other information related to our services (you can unsubscribe from marketing emails at any time via the link in the email)

Who do we share this data with?

We may share your data with service providers to operate our services (e.g., hosting providers, technical support).

We may also disclose your data under the following circumstances:

To investigate, detect, prevent, or take action against illegal activities or misconduct
To establish or exercise our legal rights
To protect our rights, property, or safety, or that of our users or the public
In the event of a change of control (e.g., merger, acquisition, sale of assets)
To store or process data via authorized third-party providers (e.g., cloud services)
To collaborate with third parties to improve user experience

We may also share non-personal data with third parties at our discretion.

Cookies and similar technologies

When you visit or access our services, we allow third parties to use tracking technologies such as web beacons, cookies, pixel tags, scripts, and analytics services (“tracking technologies”). These may automatically collect data to improve navigation, optimize performance, personalize user experience, and enhance security and fraud prevention.

For more information, please refer to our cookie policy.

Where do we store the data?

Non-personal data:
Our company and trusted partners operate globally. Non-personal data may be stored and processed in various jurisdictions.

Personal data:
Personal data may be stored and processed in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as required for service provision or by law.

How long is the data retained?

We retain collected data as long as necessary to provide our services, comply with legal and contractual obligations, resolve disputes, and enforce agreements.

We may correct, complete, or delete inaccurate or incomplete data at any time.

How do we protect the data?

Our hosting provider supplies the platform through which we offer our services. Your data may be stored via their databases and applications on secure servers behind a firewall, with secure HTTPS access.

However, despite our efforts, we cannot guarantee absolute security. We therefore recommend using strong passwords and avoiding sharing sensitive information. Email and messaging are not secure communication methods, so please do not send confidential information through them.

How do we handle minors?

Our services are not intended for users who have not reached legal age. We do not knowingly collect data from minors. If you are underage, do not use our services or provide information.

We reserve the right to request proof of age. If we discover that a minor is using our services, we may block access and delete their data. If you believe a minor has shared data with us, please contact us.

We process personal data only when necessary:

To fulfill or enter into a contract
To comply with legal obligations
To support legitimate business interests (while respecting your rights)

As an EU resident, you have the right to:

Request confirmation and access to your personal data
Receive your data in a structured, machine-readable format
Request correction or deletion of your data
Object to processing
Request restriction of processing
File a complaint with a supervisory authority

These rights may be subject to limitations.

We may transfer data internationally. By using our services, you consent to transfers outside the EEA. We ensure appropriate safeguards are in place.

California Consumer Privacy Act (CCPA)

If you are a California resident, you may have rights to access and delete your data under the CCPA.

We do not sell personal data.

Updates or changes to this privacy policy

We may update this policy from time to time. The current version is always available on our website. Continued use of the services after changes constitutes acceptance of the updated policy.

Contact

If you have questions about our services or your data, contact us at:

Name: Jasper Reimann
Address: Lübsche Straße 51, 23966 Wismar
Email: jasper889@ic.oud.com

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